TERMS & CONDITIONS
TERMS & CONDITIONS
If you have questions or concerns regarding this statement, you should first contact Paul White from within Australia on (02) 9729 3050.
COLLECTION OF INFORMATION
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by Royale Truck Services is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
USE OF COLLECTION INFORMATION
Correspondence is recorded in order to provide service references, and to assist in our staff development.
STORAGE OF COLLECTED INFORMATION
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, you can email us at php [email protected]
ACCESS TO COLLECTED INFORMATION
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Please note that the transaction currency for all orders is Australian Dollars AUD.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Royale Truck Services does not share any information with third parties for any unknown or unrelated uses.
Links on the Royale Truck Services site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.royaletruckservices.com.au
ROYALE TRUCK SERVICES SECURITY POLICY
All online credit card transactions performed on this site using the NAB gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Royale Truck Services or any outside party
- All transactions are performed under 128 Bit SSL Certificate.
If for any reason we are unable to dispatch your order, we will notify you within 2 business days.
REFUND & RETURNS POLICY
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
You assume any risk of lost, theft or damaged goods during transit, Royale Truck Services will not be responsible for parcels lost or damaged in transit if you choose not to insured.